8.5 Seconds
Average
Waiting Time
100%
SLAs
Met
300+
Supported
Businesses
40+
Dedicated
Technicians
364
Days
Available Per Year
100%
UK-Based
Real People
Latest News
How to overcome the negatives of Working from Home
Many of us have been working from home for some time now, as the impact of COVID-19 pandemic is felt all over the world. For some, the transition to remote working has been tough. The isolation of a home office is a completely different proposition...
Changing Business’ Technology Spending Habits in the Pandemic
COVID-19 has affected businesses all around the world. While certain industries have struggled to cope, others have thrived, but how has that affected business' technology spending habits? We spoke to our Managing Director, Martin Roberts, to see how he thinks the pandemic has, and should,...
Neu Cyber Threats – 22nd October 2020
Welcome to the third week of the Neu Cyber Threats, a weekly series in which, we here at Neuways, bring attention to the latest cybersecurity threats in order to ensure you stay safe online. Here are the most prominent threats which you should be aware...
Partners
What our customers say:
Nexon Group
"We have worked in partnership for many years with Smarterways and this continues now with Neuways. The additional server we recently purchased has undoubtedly improved processes across multiple sites in our business. From specification through to install, our needs have been met once again by their expertise and knowledge. Special thanks to all those involved."
RPH Hire
"It’s been great working with our Neuways technician today on our new server installation - thanks Neuways."
Stansons
"The communication and response before, during and after our Microsoft Office 365 migration was first class from both our Account Manager and the assigned Support Technician. Definitely choose Neuways."
Havwoods LTD
"For years we’ve used Neuways and could not be happier. Good quality service with fast resolve times and excellent management. The dedication to system improvements and training of the technicians is outstanding. I would give these guys a five-star rating."
Bellsure
"Neuways moved our network servers, phone exchange and 30 users to our new offices over the weekend – after a lot of planning, the move went flawlessly – we switched off our computers on Friday at 4.30pm and started work on Monday morning at 7.30am without a single second of downtime."
WMS UK
"Neuways act as an external IT manager for WMS, providing a consistently great service for all of our IT requirements."
Castings PLC
"Neuways have taken the time to gain a greater understanding of our business requirements. This has enabled them to implement immediate IT improvements as well as advising on longer-term strategies. Our dedicated Neuways account manager and technicians collaborate with us and share their knowledge and experience to provide responsive tailored solutions."
WPS Westward
"Benefiting from Neuways experience has switched my way of thinking regarding IT issues and how crucial it is to trust your IT adviser. We have total faith in the products and service Neuways provide for us."
