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James Dickinson

James Dickinson

Level 4 Business Development Apprentice

In terms of my job role, I am a sales administration apprentice studying for a level 4 apprenticeship in Procurement and Commercial Supply. I work closely with our suppliers and am also tasked with quoting and processing orders for clients. As someone who is new to the IT industry, I am excited to learn and to see myself develop in the job, whilst also gaining a qualification.

Out of work James:

Outside of work – I am a Derby County season ticket holder, which means I pay to be disappointed on a regular basis. When I’m not ‘enjoying’ matchday, I love spending time with my friends and family. I’m a fan of pub quizzes, video games and watching films.

3 Reasons to choose Neuways as your MSP

We don’t just support, we secure and strategise.

A longterm solution, not a quick fix

Managed Service Providers find a long-term solution for your IT problems. This ensures the continuity of your business, unlike an IT Support company who only find a fix for individual problems and don’t take a holistic approach to your IT systems and security – Neuways do.

Supporting your best interests

We can include consultancy and project work hours into our MSP plans meaning your IT grows and prospers in a secure manner. This strategic work runs alongside your support leading to a holistic IT approach bespoke to your business – not a one size fits all approach.

Quick support when you need “IT

With an average time of 8.5 seconds to answer your call (that’s 3 rings), we pride ourselves with our prompt response rates. Our Technical Support desk of 40+ technicians means we can ensure that your business remains supported and secure when you need it most.

A longterm solution, not a quick fix

Managed Service Providers find a long-term solution for your IT problems. This ensures the continuity of your business, unlike an IT Support company who only find a fix for individual problems and don’t take a holistic approach to your IT systems and security – Neuways do.

Supporting your best interests

We can include consultancy and project work hours into our MSP plans meaning your IT grows and prospers in a secure manner. This strategic work runs alongside your support leading to a holistic IT approach bespoke to your business – not a one size fits all approach.

Quick support when you need “IT

With an average time of 8.5 seconds to answer your call (that’s 3 rings), we pride ourselves with our prompt response rates. Our Technical Support desk of 40+ technicians means we can ensure that your business remains supported and secure when you need it most.

8.5 Seconds

Average

Waiting Time

100%

SLAs

Met

300+

Supported

Businesses

40+

Dedicated

Technicians

364

Days

Available Per Year

100%

UK-Based

Real People

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