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Karina Mikulasova

Karina Mikulasova

Marketing Executive

I am a Digital Executive here at Neuways which I bring more than three years of experience from my work in the Digital Marketing and Communications arena.

Here at Neuways I am responsible for all the online side of the business, ensuring our customers and potential customers are informed about our latest IT products, news and upcoming projects via targeted Social Media campaigns and the company website.

But that’s not where my responsibilities end, I also produce marketing materials such as leaflets, brochures and guides designed to make the information, advice and guidance we have to share from our IT industry experts, that is enagaing and easy to consume.

I really enjoy being part of our marketing team here at Neuways because we support each other and always strive to deliver the best customer service online and offline!

Out of work Karina:

I love travelling, discovering new places and trying new food. I have a travel blog where I share my travel experiences and moments and one of my travel pictures was also published in the UK Travel Magazine Wanderlust!

I like to keep fit, although I hate cardio, so often you can find me at the gym with weights, and when I am too tired – I relax with a motivational book or cook recipes from my travels, normally with a glass of wine in my hand.

3 Reasons to choose Neuways as your MSP

We don’t just support, we secure and strategise.

A longterm solution, not a quick fix

Managed Service Providers find a long-term solution for your IT problems. This ensures the continuity of your business, unlike an IT Support company who only find a fix for individual problems and don’t take a holistic approach to your IT systems and security – Neuways do.

Supporting your best interests

We can include consultancy and project work hours into our MSP plans meaning your IT grows and prospers in a secure manner. This strategic work runs alongside your support leading to a holistic IT approach bespoke to your business – not a one size fits all approach.

Quick support when you need “IT

With an average time of 8.5 seconds to answer your call (that’s 3 rings), we pride ourselves with our prompt response rates. Our Technical Support desk of 40+ technicians means we can ensure that your business remains supported and secure when you need it most.

A longterm solution, not a quick fix

Managed Service Providers find a long-term solution for your IT problems. This ensures the continuity of your business, unlike an IT Support company who only find a fix for individual problems and don’t take a holistic approach to your IT systems and security – Neuways do.

Supporting your best interests

We can include consultancy and project work hours into our MSP plans meaning your IT grows and prospers in a secure manner. This strategic work runs alongside your support leading to a holistic IT approach bespoke to your business – not a one size fits all approach.

 

Quick support when you need “IT

With an average time of 8.5 seconds to answer your call (that’s 3 rings), we pride ourselves with our prompt response rates. Our Technical Support desk of 40+ technicians means we can ensure that your business remains supported and secure when you need it most.

 

8.5 Seconds

Average

Waiting Time

100%

SLAs

Met

300+

Supported

Businesses

 

40+

Dedicated

Technicians

364

Days

Available Per Year

100%

UK-Based

Real People

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