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Toby Stephenson

Toby Stephenson

Chief Technology Officer

I love technology!

I love its ability to elicit positive change both within business and beyond. I love how using the right technology helps “raise the bar” in terms of capability, efficiency and ability to execute. And I love technology that’s disruptive, breaks the mould and redefines how we do things.

I am passionate about Cyber Security and Business Continuity. As CTO, my role brings me into contact with many companies and industry experts who share these passions. I work very closely with our preferred vendors and participate in their Partner Advisory schemes. These close relationships allows us to really understand the emerging trends of the threat landscape and thus determine how we can best protect our customers.

I’m also a strong advocate for “eating your own dogfood” – we don’t sell/endorse any product or service unless we’ve used it internally first. It can’t be good enough for our customers if it’s not good enough for us!

I’ve been with the Neustro Group since 2007 and I’m proud to be associated with such a strong and diverse team. We’ve always been a technically led organisation and having strong technical leadership is crucial to our success. My background is technical in nature, having previously run networks and datacentres for multi-national organisations. More recently, I have held roles providing Technical and Systems Consulting for both new and existing customers – fusing my understanding of technology with the ability to listen to the business and address existing challenges.

As featured on:

3 Reasons to choose Neuways as your MSP

We don’t just support, we secure and strategise.

A longterm solution, not a quick fix

Managed Service Providers find a long-term solution for your IT problems. This ensures the continuity of your business, unlike an IT Support company who only find a fix for individual problems and don’t take a holistic approach to your IT systems and security – Neuways do.

Supporting your best interests

We can include consultancy and project work hours into our MSP plans meaning your IT grows and prospers in a secure manner. This strategic work runs alongside your support leading to a holistic IT approach bespoke to your business – not a one size fits all approach.

Quick support when you need “IT

With an average time of 8.5 seconds to answer your call (that’s 3 rings), we pride ourselves with our prompt response rates. Our Technical Support desk of 40+ technicians means we can ensure that your business remains supported and secure when you need it most.

A longterm solution, not a quick fix

Managed Service Providers find a long-term solution for your IT problems. This ensures the continuity of your business, unlike an IT Support company who only find a fix for individual problems and don’t take a holistic approach to your IT systems and security – Neuways do.

Supporting your best interests

We can include consultancy and project work hours into our MSP plans meaning your IT grows and prospers in a secure manner. This strategic work runs alongside your support leading to a holistic IT approach bespoke to your business – not a one size fits all approach.

Quick support when you need “IT

With an average time of 8.5 seconds to answer your call (that’s 3 rings), we pride ourselves with our prompt response rates. Our Technical Support desk of 40+ technicians means we can ensure that your business remains supported and secure when you need it most.

8.5 Seconds

Average

Waiting Time

100%

SLAs

Met

300+

Supported

Businesses

40+

Dedicated

Technicians

364

Days

Available Per Year

100%

UK-Based

Real People

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