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Network Management and Monitoring

Network Management and Monitoring

    

Gain true network visibility and control

Auvik is a cloud-based software that simplifies and automates network management and monitoring.

Auvik dynamically maps and monitors your network, offering real insights into network configurations across all business locations.

Alerting users to anomalies on the network, Auvik makes it easier to identify network issues or problems. All of this real-time data and visualisation maintained in dashboards, giving the user maximum visibility.

Automated network monitoring

Secure remote access to network devices

Full visibility & powerful troubleshooting features

A deeper understanding of your network with Auvik

Automated real-time network-mapping & inventory

Ability to monitor all users’ movements on the network

Programmed backup & restore on network devices

Mitigate network risk using automation

Troubleshoot network performance issues

Resolve network bottlenecks & spot security vulnerabilities

Network Management from Auvik

Features

MSP Administration

  • Unlimited number of network connections
  • Two-factor authentication (2FA)
  • View all network users from a single screen
  • Incorporate business branding
  • User management to control network access
  • Integration with key workflow tools

Network Topology

  • A complete map of physical and logical topologies
  • Map search and filter
  • Automated inventory for each device on a network
  • Map export as PDF or SVG
  • Network documentation
  • Password management
  • IP Address management

Network Monitoring

  • Customised network alerts and notifications
  • Network usage statistics
  • Service monitoring of devices on a network
  • Live network performance
  • Historic network performance
  • Tailored information for each device type
  • Detailed visibility into traffic across company networks
  • Real-time VPN usage data

Troubleshooting

  • Network evidence of each device seen on a network
  • Configuration restore
  • Technical debugging data
  • Configuration analysis and management

Remote Management

  • In-app terminal
  • Remote browser

Easy to use

  • Cloud-based with unlimited storage
  • Support for over 15,000 devices
  • Fast installation for adding new users easy
  • Visual interface

Why Neuways as your MSP?

 

Our Managed IT Support service gives you a business partner who provides peace of mind that experts are looking after your entire IT provision.

As your Managed IT Support provider, we can guarantee that your IT, technology systems, and cyber security are in safe, professional hands – 24/7!

Want to find out more?

Want to find out more?

3 Reasons to choose Neuways as your MSP

We don’t just support, we secure and strategise.

A longterm solution, not a quick fix

Managed Service Providers find a long-term solution for your IT problems. This ensures the continuity of your business, unlike an IT Support company who only find a fix for individual problems and don’t take a holistic approach to your IT systems and security – Neuways do.

Supporting your best interests

We can include consultancy and project work hours into our MSP plans meaning your IT grows and prospers in a secure manner. This strategic work runs alongside your support leading to a holistic IT approach bespoke to your business – not a one size fits all approach.

Quick support when you need “IT

With an average time of 8.5 seconds to answer your call (that’s 3 rings), we pride ourselves with our prompt response rates. Our Technical Support desk of 40+ technicians means we can ensure that your business remains supported and secure when you need it most.

A longterm solution, not a quick fix

Managed Service Providers find a long-term solution for your IT problems. This ensures the continuity of your business, unlike an IT Support company who only find a fix for individual problems and don’t take a holistic approach to your IT systems and security – Neuways do.

Supporting your best interests

We can include consultancy and project work hours into our MSP plans meaning your IT grows and prospers in a secure manner. This strategic work runs alongside your support leading to a holistic IT approach bespoke to your business – not a one size fits all approach.

Quick support when you need “IT

With an average time of 8.5 seconds to answer your call (that’s 3 rings), we pride ourselves with our prompt response rates. Our Technical Support desk of 40+ technicians means we can ensure that your business remains supported and secure when you need it most.

8.5 Seconds

Average

Waiting Time

100%

SLAs

Met

300+

Supported

Businesses

40+

Dedicated

Technicians

364

Days

Available Per Year

100%

UK-Based

Real People

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