We know that no two companies are alike, which is why our managed IT services are tailored and designed around each of our customers specific requirements.
Our Managed IT Services offer help across a spectrum of needs – we can be a partner for your IT team bringing external IT support and advice from a team exposed to the latest challenges and technologies – or we can be your IT Department – providing strategic IT advice to meet your strategic business needs and then executing the strategy as your IT Partner.
Our responsive help desk can be accessed by phone, email or online, and is managed by people that not only know IT, but know your business too. We know that the tiniest thing can have a detrimental impact on your business, which is why we treat every issue with urgency and endeavour to respond almost instantly.
We can tailor our help desk opening hours around your needs, ensuring you get the best value for money. Many of our customers also opt for prepaid days for additional requirements such as functional consulting and report writing.
Neuways Managed IT Services allow you to fix your monthly support costs so you can plan, with confidence, your IT budget.
Contact us, for a free, no obligation meeting to discuss your business requirements.
- “Neuways moved our network servers, phone exchange and 30 users to our new offices over the weekend – after a lot of planning, the move went flawlessly – we switched off our computers on Friday at 4.30pm and started work on Monday morning at 7.30am without a single second of downtime.”
- “We have worked in partnership for many years with Smarterways and this continues now with Neuways. The additional server we recently purchased has undoubtedly improved processes across multiple sites in our business. From specification through to install, our needs have been met once again by their expertise and knowledge. Special thanks to all those involved.”
- “The communication and response before, during and after our 365 migration was first class from both our Account Manager and the assigned Support Technician. Definitely choose Neuways.”
- “For years we’ve used Neuways and could not be happier. Good quality service with fast resolve times and excellent management. The dedication to system improvements and training of the technicians is outstanding. I would give these guys a five-star rating.”
- “Neuways have taken the time to gain a greater understanding of our business requirements. This has enabled them to implement immediate IT improvements as well as advising on longer term strategies. Our dedicated Neuways account manager and technicians collaborate with us and share their knowledge and experience to provide responsive tailored solutions.”
- “Neuways act as an external IT manager for WMS, providing a consistently great service for all of our IT requirements.”