We know that no two companies are alike, which is why our managed IT services are tailored and designed around each of our customers specific requirements.
Our Managed IT Services offer help across a spectrum of needs – we can be a partner for your IT team bringing external IT support and advice from a team exposed to the latest challenges and technologies – or we can be your IT Department – providing strategic IT advice to meet your strategic business needs and then executing the strategy as your IT Partner.
Our responsive help desk can be accessed by phone, email or online, and is managed by people that not only know IT, but know your business too. We know that the tiniest thing can have a detrimental impact on your business, which is why we treat every issue with urgency and endeavour to respond almost instantly.
We can tailor our help desk opening hours around your needs, ensuring you get the best value for money. Many of our customers also opt for prepaid days for additional requirements such as functional consulting and report writing.
Neuways Managed IT Services allow you to fix your monthly support costs so you can plan, with confidence, your IT budget.
Contact us, for a free, no obligation meeting to discuss your business requirements.
- “It’s been great working with our Neuways technician today on our new server installation - thanks Neuways.”
- “Benefiting from Neuways experience has switched my way of thinking regarding IT issues and how crucial it is to trust your IT adviser. We have total faith in the products and service Neuways provide for us.”
- “Neuways moved our network servers, phone exchange and 30 users to our new offices over the weekend – after a lot of planning, the move went flawlessly – we switched off our computers on Friday at 4.30pm and started work on Monday morning at 7.30am without a single second of downtime.”
- “We have worked in partnership for many years with Smarterways and this continues now with Neuways. The additional server we recently purchased has undoubtedly improved processes across multiple sites in our business. From specification through to install, our needs have been met once again by their expertise and knowledge. Special thanks to all those involved.”
- “Neuways have taken the time to gain a greater understanding of our business requirements. This has enabled them to implement immediate IT improvements as well as advising on longer term strategies. Our dedicated Neuways account manager and technicians collaborate with us and share their knowledge and experience to provide responsive tailored solutions.”
- “Neuways act as an external IT manager for WMS, providing a consistently great service for all of our IT requirements.”