A Malware Warning to our Customers

A Malware Warning to our Customers
Neuways

Users of Google Chrome? Beware – the Font Prompt!

If you use Google Chrome to browse the internet and receive this message ‘The HoeflerText font wasn’t found’ whilst looking at a genuine website, please DO NOT click on the update, as this is the latest form of malware that Cyber Criminals are using to target individuals and companies.

Google Chrome users need to beware of any websites that may appear jumbled and display a series of symbols instead of text. These websites when clicked on, will send you a convincing looking message saying: “The ‘HoeflerText’ font wasn’t found,” please update your “Chrome Font Pack”. Please DON’T click on any updates!

If you click on this update a malicious virus will be downloaded onto your machine and steal your sensitive information. Thereafter this information could be used without your knowledge to commit fraud.

Please be vigilant. If you think a website is suspicious and you are asked to update anything – DON’T. Please close it down straight away without previewing or opening anything.

Neuways recommends you exercise caution when downloading anything from the internet onto your computer and to keep your antivirus software up-to-date.

If you think you may have clicked on one of these links, switch off your machine and call the Neuways helpdesk immediately on 01283 753300.

Spread the word – warn friends and colleagues of these current dangers.

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