Our People

At Neuways, we have a great story to tell about how we help businesses get the best from their IT – it’s not just about the technology, but the people behind it, who listen to your business goals and needs whilst developing the perfect solutions.

Our business wouldn’t be where it is today if it wasn’t for the hard work and sheer determination of our dedicated people – our team players are expert in their respective fields.

An unshakeable belief in outstanding service is the main ethos of Neuways – Smarter Working IT.

First class service runs throughout the company, where each and every member of the team has a keen and vested interest in finding the right solutions to IT problems that answer immediate needs and will prove workable in the future.

Customers come first and they always will. Each and every member of the Neuways team takes ownership of this. We will answer calls and requests promptly, and promise that every piece of advice or recommendation is made without bias and in the best interests of our customer. We target and reward our people on customer performance, and that makes a difference. Even if it means walking away from a sale, we won’t do it if we know it’s not right.

Neuways consists of an exceptionally knowledgeable 45 strong technical team who are approachable and friendly people. We are a smart team who are skilled in all the necessary IT platforms and systems, as well as being knowledgeable about the latest products as and when they come to market.

We are able to offer our customers direct access to a large technical team who strive for perfection every day and relentlessly work to provide the best IT solutions and deliver incredible service to our customers. We do more than just understand how products perform, our team actually test all new products for themselves to prove manufacturers’ claims and ensure that they meet our standards, not only theirs!

“Neuways have taken the time to gain a greater understanding of our business requirements. This has enabled them to implement immediate IT improvements as well as advising on longer term strategies. Our dedicated Neuways account manager and technicians collaborate with us and share their knowledge and experience to provide responsive tailored solutions.”

Castings PLC

“It’s been great working with our Neuways technician today on our new server installation - thanks Neuways.”

RPH Hire

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“We praise the Neuways technical team, our IT is working well for us and Neuways support has helped free up a lot of our time.”

Specialist Tiling Supplies

“Benefiting from Neuways experience has switched my way of thinking regarding IT issues and how crucial it is to trust your IT advisor. We have total faith in the products and service Neuways provide for us.”

WPS Westward

“The communication and response before, during and after our 365 migration was first class from both our Account Manager and the assigned Support Technician. Definitely choose Neuways.”

Stansons

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