Our Story

Smarter working IT – That’s what we promise, and that’s what we deliver.

At Neuways, we work to ensure our IT services improve the businesses of the customers we support. We want to help you grow and develop and provide you with the best IT support possible. We are committed to working with the best suppliers and supporting IT projects that helps benefit growing businesses. We make the perfect business partner.

For over 10 years we have delivered first class service and this is what drives us as a company. We are an innovative IT business, a company focused on hiring dependable, knowledgeable people, providing the absolute best IT solutions and delivering 100% customer success. We believe IT is about more than software, hardware and systems, it’s about people. Contrary to popular belief, IT really is a people business, and the most successful IT strategies come from systems that are designed around people’s requirements. It’s no good having all of the latest products if it’s not synonymous with your team… which is why so many people choose Neuways.

Managing Director, Martin Roberts, says ‘since entering business in the late 1970’s I have seen IT grow from an exciting possibility to an essential tool. Understanding what information technology can deliver for you at the desktop all the way through to the data centre is our bread and butter. My aim is to make sure our customers understand their current technology, and those available to them, in a language they can understand. We will make sure that you are not exposed to any unnecessary risk and that your business has a continuity plan that is measured, robust and affordable.’

We continually test products and solutions vigorously before recommending them to our customers. Our team of specialists believe that our customers should have solutions that suit them, when they need them and are incentivised to learn businesses inside out and offer the most cost-effective, pragmatic solutions that are entwined within a business continuity plan. We consistently offer expertise, reliability and quality in an approachable and friendly manner.

When recommending solutions to your business needs we think about the whole picture – value is not simply cost – it’s about long term support, proven delivery of robust product, solid financials from the vendor and a desire to deliver a solution that fits your needs.

“We praise the Neuways technical team, our IT is working well for us and Neuways support has helped free up a lot of our time.”

Specialist Tiling Supplies

“The communication and response before, during and after our 365 migration was first class from both our Account Manager and the assigned Support Technician. Definitely choose Neuways.”


“It’s been great working with our Neuways technician today on our new server installation - thanks Neuways.”

RPH Hire

Contact Us today by calling 01283 753333
or click here to send us a message.

“Benefiting from Neuways experience has switched my way of thinking regarding IT issues and how crucial it is to trust your IT advisor. We have total faith in the products and service Neuways provide for us.”

WPS Westward

“Neuways have taken the time to gain a greater understanding of our business requirements. This has enabled them to implement immediate IT improvements as well as advising on longer term strategies. Our dedicated Neuways account manager and technicians collaborate with us and share their knowledge and experience to provide responsive tailored solutions.”

Castings PLC

Customer PortalRemote Support